Front Office Associate

Job description

Front Office+ Administrative Assistant

Job Description

Position Overview

The Front Desk and Administrative Assistant is the first point of contact for visitors and plays a pivotal role in ensuring the smooth operation of the office. This position combines front desk duties with administrative responsibilities to support the team and maintain an efficient office environment.

Key Responsibilities

Front Desk Duties:

• Greet and welcome visitors in a friendly and professional manner.
• Manage the reception area to ensure it is tidy and presentable at all times.
• Answer and direct phone calls, taking messages when necessary.
• Respond promptly to email inquiries and redirect them to the appropriate personnel.
• Coordinate incoming and outgoing mail, packages, and deliveries.

Administrative Support:

• Perform general administrative tasks, including data entry, filing, and organizing documents.
• Schedule and coordinate meetings, appointments, and conference calls.
• Prepare and distribute correspondence, memos, and reports.
• Support various departments with clerical tasks as required.

Qualifications

• Education: High school diploma or equivalent; or bachelor's degree.
• Experience: 1 years of experience in a similar role preferred.
• Skills:
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and familiarity with office equipment.
• Customer service-oriented with a positive and professional demeanor.
• Ability to handle confidential information with discretion.

Key Competencies

• Attention to detail and accuracy.
• Problem-solving and adaptability.
• Strong interpersonal skills to interact effectively with colleagues and visitors.
• Time management and ability to prioritize tasks effectively.

This role is ideal for someone who enjoys working in a dynamic environment, interacting with people, and ensuring the smooth operation of daily activities.