Sr . Technical Executive

INSTITUTE OF LIVER AND BILIARY SCIENCES is looking for Sr . Technical Executive to join our dynamic team and embark on a rewarding career journey you will play a crucial role in providing technical support, troubleshooting issues, and ensuring the smooth operation of our systems, equipment, or software

Your problem-solving abilities, technical expertise, and strong communication skills will contribute to maintaining the efficiency and functionality of our technical infrastructure

Responsibilities:Technical Support:Provide prompt and effective technical assistance to internal teams, clients, or end-users

Diagnose and resolve technical issues related to systems, equipment, software, or applications

Troubleshooting:Investigate and identify the root causes of technical problems and disruptions

Implement appropriate solutions or workarounds to resolve issues quickly

Maintenance and Upgrades:Perform routine maintenance tasks, updates, and upgrades on systems, equipment, or software

Ensure that all components are up to date and functioning optimally

Documentation:Maintain accurate records of technical issues, solutions, and procedures in knowledge databases or documentation systems

System Monitoring:Monitor the performance, availability, and security of systems and networks

Proactively identify potential issues and implement preventive measures

User Training:Provide training and guidance to users on technical tools, software, or applications

Create user manuals or guides to facilitate understanding and efficient usage

Collaboration:Collaborate with cross-functional teams to resolve complex technical challenges

Communicate effectively with technical and non-technical stakeholders

Vendor Coordination:Coordinate with external vendors or service providers for technical support, repairs, or installations

Data Backup and Recovery:Implement and manage data backup and recovery solutions to ensure data integrity and availability