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2 Instalimb India Jobs

Patient Coordinator

2-3 years

Gurgaon / Gurugram

1 vacancy

Patient Coordinator

Instalimb India

posted 6mon ago

Job Description

  • Coordinate patients as contact window from production start
  • Fixing the appointments and schedule with patients
  • Call patients before the accommodation day to verify the appointment
  • Communication with patients/visitors directly by referring inquiries
  • Receptionist Operation
  • Services to visitors by greeting, welcoming, and directing them to the relevant personnel or departmentappropriately.
  • Customer support operation
  • Answering the patient concern
  • Communication with the related department and obtaining solutions for a technical concern from the patient.
  • Providing solutions and answers to patients in accordance with their questions.
  • Customer success operation
  • Boosting lifetime customer value and annual recurring revenue.
  • Inspiring customer loyalty and retention.
  • Reducing churn


Requirements

    • Must have a Bachelors Degree (any related course)
    • At Least 2 years of Customer Service Experience including management of payment
    • Strong verbal and written communication skills & Self-motivated, self-disciplined
    • Available telecommunications system, familiarity with relevant software and tools for travel reservations and banking tasks is desirable
    • Strong IT skills and be proficient in using office productivity tools, including word processing, spreadsheets, and email systems
    • Experience in handling Receptionist tasks
    • Should be customer centered and possess professionalism and confidentiality
    • With experience, sales are a plus.

Employment Type: Full Time, Permanent

Read full job description

What people at Instalimb India are saying

What Instalimb India employees are saying about work life

based on 3 employees
0%
100%
25%
100%
Alternate Saturday off
No travel
Day Shift
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Instalimb India Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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