Inside Sales Executive

Responsibility

Instalimb launched its office and clinic in Gurgaon in January 2022, and is looking for a professional who will engage in business-to-consumer (B2C) direct-to-consumer (D2C) sales activities of artificial legs as a Inside Sales Executive. Given our nature of being a start-up, we look for a person who does not hesitate to take extended responsibilities and has willingness to try new things out. This role may include, but not limited to, i) any inbound/outbound communication and follow ups of customers through phone calls or online platforms such as Facebook, WhatsApp, or Instagram, ii) provide the best customer experience and counseling at the clinic or as a part of home-service, iii) analyze sales performance, plan and implement countermeasures to achieve the teams sales target. In details, this position will:

• Be responsible of achieving his or her sales targets though direct-to-consumers (D2C) channels
• Acquire leads and contracts
• Examine sales-related data, propose and implement countermeasures to hit the targets
• Provide counseling to customers at the clinic or as a part of home-service
• Collaborate with other teams in the company
• Implement any related activities including sales, marketing and PR activities
• Follow up on sales inquiries that are made by potential customers through websites, chats , e mails and social media
• Advising customers on suitable products and services as per their needs and specifications.
• Actively sourcing new sales opportunities through cold calling and Emailing

Requirement

A successful candidate will have:

• Bachelor’s degree
• A minimum of 1 year of work experience in business-to-consumer sales, or in online D2C inbound sales activities
• Working experience as an inside sales representative in startup companies or healthcare related companies or clinics
• Proficiency in speaking and writing in English AND Hindi
• His/her own computer and internet access
• A certificate in P&O field is a significant advantage
• Experience in using CRM software is a plus
• Experience in marketing and PR is a plus
• Willingness and flexibility to do other tasks besides those mentioned above
• Experience with Ed. Tech. firms like Byju’s and Work Ex of sales in call centers will be an added advantage.