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Engaged Employer

Inspira Enterprise India Limited

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3.6

based on 473 Reviews

Video summary

56 Inspira Enterprise India Limited Jobs

Engineer

Inspira Enterprise India Pvt. Ltd.

3.6

based on 473 Reviews

0-4 years

Mumbai, Nagpur, Thane + 3 more

1 vacancy

Engineer

Inspira Enterprise India Limited

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

Automation Testing Operations ICT Monitoring Tools Disaster Recovery Field Engineering

+ 1 more

Job Description

Seasoned years of work experience
Seasoned experience required in Engineering function within a medium to large ICT organisation
Seasoned experience of Managed Services
Excellent working knowledge of ITIL processes
Excellent experience working with vendors and/or 3rd parties

Should be a graduate with a minimum of 3+ years of experience in the field of Networking.
Should have experience in the management of any large Data Centre (of similar size) network for 1 years
Should have working experience on SDN or Data Center solutions.
Engineer should also have a valid certificate of expert level in the field of networking and preferably in Data Centre SDN solution.

Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational
Performs necessary checks, apply monitoring tools and respond to alerts
Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail
Assists in analyzing, assigning, and escalating support calls
Investigates third line support calls assigned and identify the root cause of incidents and problems
Reports and escalates issues to 3rd party vendors if necessary
Provides onsite technical support to clients and provide field engineering services to clients
Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality
Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by Inspira
Proactively identifies opportunities for work optimization including opportunities for automation of work
May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines
May work on implementing and delivering Disaster Recovery functions and tests