inMorphis - Technical Lead - ServiceNow Platform (6-10 yrs)

We have openings for the Technical Lead (ServiceNow HRSD) Role with Full-time for Mumbai Location Only.

Experience : 6+ Years.

Location : Mumbai (Local Candidates).

Hybrid Working Mode.

Notice Period : Immediate -Max 15Days.

Key Responsibilities :

Technical Expertise & HRSD Implementation :

- Serve as the HRSD technical lead, leveraging minimum years of exp required) 6+ years of ServiceNow development experience.

- Lead and support full HRSD suite implementations, including OOTB features, custom processes, and integrations.

- Provide hands-on expertise in Case Management, Knowledge Management, Custom Forms, Workflows, and Integrations.

- Demonstrate strong understanding of HR functions, processes, and best practices.

- Utilize deep knowledge of Enterprise Onboarding and Transitions to streamline HR life cycle events.

Project Leadership & Agile Delivery :

- Lead ServiceNow HRSD projects and workstreams, managing all phases from requirement gathering to deployment.

- Provide hands-on project management, ensuring all deliverables are met accurately and on time.

- Work closely with functional and technical consultants during requirement gathering and sprint design sessions.

- Collaborate with client stakeholders to analyze and document HR Service Delivery operations.

- Develop implementation plans, including key milestones, scope finalization, and architecture definition.

- Manage project risks and proactively address issues to ensure smooth execution.

Solution Design & User Experience :

- Define and establish user journeys and create user stories for the design and configuration required.

- Oversee iterative HRSD configuration, engaging stakeholders for joint design sessions and feedback.

- Support system validation, transition planning, and production deployment readiness.

- Stakeholder Engagement & Professional Development.

- Build and maintain strong client relationships while acting as a trusted HRSD advisor.

- Establish a reputation as an industry expert in HR Shared Services and ServiceNow HRSD.

- Mentor and guide team members in HRSD best practices and ServiceNow capabilities.

Required Skills & Qualifications :

- (6+ minimum years of exp required) + 5years of hands-on ServiceNow development experience, with expertise in HRSD modules.

- Strong experience in HR shared services, HR service delivery, and HR process optimization.

- Proven track record in leading full-cycle HRSD suite implementations.

- Expertise in Case Management, Knowledge Management, Integrations, and Workflows.

- Experience with Enterprise Onboarding and Transitions (HR life cycle events).

- Strong Agile methodology knowledge and ability to manage workstreams in an Agile environment.

- Excellent stakeholder management and project leadership skills.

- Strong problem-solving skills with the ability to analyze and mitigate project risks.

Preferred Qualifications :

- ServiceNow Certified System Administrator (CSA) and CIS HRSD.

- Experience with HRSD integrations using APIs and third-party HR systems.

- Familiarity with ServiceNow platform architecture and HRSD roadmap enhancements.

Why Join Us :

- Opportunity to lead HR service transformation projects for top-tier clients.

- Work in a collaborative and innovative environment with ServiceNow experts.

- Professional growth with certifications, training, and mentorship programs.

- Competitive compensation and career advancement opportunities.