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3.7

based on 36.6k Reviews

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1124 Infosys Jobs

Service Designer

Infosys Limited

 · 

3.7

 based on 36.6k Reviews

6-8 years

Bangalore / Bengaluru

Service Designer

Infosys

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

User Experience Design User Research Visual Design

Job Description

Responsibilities
  • Lead on a global adoption programme for a large, complex client, including running workshops for senior stakeholders to create a holistic understanding and roadmap across experience, business processes, technology and data
  • Lead and/or support cross-functional teams (including Strategy, Product Design, Development, BA, etc.) and partners to deliver top quality strategic and creative outputs on projects and accounts
  • Develop, advocate for, and execute the appropriate approaches or delivery methods to best address different contexts and requirements, including measuring and evaluating outcomes
  • Draw insights from data collected through quantitative and qualitative methods and effectively communicate them to the team and the wider organization to inform strategic deliverables
  • Help teams to manage and visualise outcomes, prioritise work and adhere to agreed project priorities and scope
  • Own and grow client relationships
  • Work with other leaders and stakeholders to continuously identify spaces where service design can add value and help scope related projects and deliverables
  • Inspire the team and the client to push thinking further and to consider taking on a more daring, audacious, and innovative direction
  • Work with our own Product Design and Design Engineering teams and the Infosys teams to ensure your vision is translated into the live product
  • Contribute to the development of service design practice tools, methodologies and applications and inspire innovative approaches and techniques

    • Technical and Professional Requirements:
  • Experience working at leading digital agencies within a senior level Service Design, Experience Strategy, or UX role
  • A strong portfolio of complex, digital experiences that demonstrates applied experience of service design methodologies
  • Excellent communication and stakeholder management skills including being able to foster collaboration, explain rationale, align and persuade stakeholders, drive conversations, and build client relationships
  • The tendency to thrive in an action in a fast-paced, sometimes ambiguous environment
  • A solid understanding of other disciplines (such as client engagement, technology, delivery, UX, and strategy) needed to create brilliant experiences
  • A proactive, can-do attitude, sense of humour and a desire to drive the business forward!

    • Preferred Skills:
    Domain->Communication Design->User research
    Domain->User Experience Design->Visual Design


    Educational Requirements
    Bachelor Of Technology,Bachelor of Design,Bachelor of Engineering

    Service Line
    WONG DOODY
    * Location of posting is subject to business requirements

    Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Service Designer roles with real interview advice

    People are getting interviews at Infosys through

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    Job Portal
    Company Website
    Campus Placement
    Referral
    Walkin
    Recruitment Consultant
    31%
    22%
    20%
    11%
    5%
    2%
    9% candidates got the interview through other sources.
    High Confidence
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    High Confidence means the data is based on a large number of responses received from the candidates.

    What people at Infosys are saying

    What Infosys employees are saying about work life

    based on 36.6k employees
    73%
    89%
    68%
    91%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Infosys Benefits

    Submitted by Company
    5 Days Working
    Flexible Working Hours
    Maternity, Paternity and Adoption Leave
    Transportation
    Submitted by Employees
    Work From Home
    Cafeteria
    Health Insurance
    Soft Skill Training
    Gymnasium
    Job Training +6 more
    View more benefits

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