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2457 Infosys Jobs

Cisnge - ServiceNow Consultant - JL4

Infosys Limited

 · 

3.6

 based on 38.6k Reviews

2-3 years

Bangalore / Bengaluru

1 vacancy

Cisnge - ServiceNow Consultant - JL4

Infosys

posted 5d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Servicenow Restaurant Github Software Asset Management ITIL

+ 8 more

Job Description


Job Title
CISNGE - ServiceNow Consultant - JL4

 Responsibilities 
Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.
  • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center.
  • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, and SLAs/OLAs.
  • Integrations knowledge using REST, SOAP
  • Hands-on Experience on Service Portal
  • Hands-on Experience on Performance Analytics
  • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements
  • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions.
  • Define complex application development administration and programming standards.
  • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups.
  • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents.
  • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage

     Technical and Professional Requirements: 
    Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM
     Preferred Skills: 

    Technology->Infra_ToolAdministration-ITSM->ServiceNow
    Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM
    Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM
    Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD
    Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM
    Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

     Additional Responsibilities: 
    3 to 5 years of experience as ServiceNow Developer (implementation role).
  • Good knowledge of ServiceNow and ITIL.
  • Understanding Scrum Methodology.
  • Strong engagement, communication and facilitation skills.
  • ServiceNow Certified System Administration

     Educational Requirements 
    MBA,MCA,MTech,Bachelor Of Comp. Applications,Bachelor of Engineering,BTech

     Service Line 
    Cloud & Infrastructure Services

    * Location of posting is subject to business requirements

    • Employment Type: Full Time, Permanent

    Read full job description

    Infosys Interview Questions & Tips

    Prepare for Infosys Servicenow Consultant roles with real interview advice

    What people at Infosys are saying

    4.0
     Rating based on 1 Servicenow Consultant review

    Likes

    Good life Work life balance, hybrid working

    • Job security - Excellent
      • +3 more
    Dislikes

    Salary and promotions

    • Salary - Poor
      • +1 more
    Read 1 Servicenow Consultant review

    Servicenow Consultant salary at Infosys

    reported by 34 employees with 3-10 years exp.
    ₹4.7 L/yr - ₹18 L/yr
    12% less than the average Servicenow Consultant Salary in India
    View more details

    What Infosys employees are saying about work life

    based on 38.6k employees
    73%
    89%
    67%
    90%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Infosys Benefits

    Submitted by Company
    5 Days Working
    Flexible Working Hours
    Maternity, Paternity and Adoption Leave
    Transportation
    Submitted by Employees
    Work From Home
    Cafeteria
    Health Insurance
    Soft Skill Training
    Gymnasium
    Job Training +6 more
    View more benefits

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    Karnataka 560100
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