Walkin For "S&F-Order management-Telecome /BPO" at Jaipur on 21st Dec

EXCLUSIVE WALK-IN DRIVE FOR " order management from Telecome background - S&F at Jaipur on 21st Dec 2024

Greeting from Infosys BPM Ltd.,You are kindly invited for the Infosys BPM:: Walk-In Drive on 21st Dec 2024 at Jaipur.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume

Interview Information:

• Interview Date: 21 Dec 2024
• Interview Time: 09:30 Am till 12:30 Pm

Interview Venue - Jaipur::

Hotel- Renest Jaipur

Gopalpura Bypass Rd, near Ganga Jamuna Petrol Pump, Gangaram Nagar, New Aatish Market, Shanthi Nagar, Mansarovar, Jaipur, Rajasthan 302020

Documents to Carry:

• Please carry 2 set of updated CV(Hard Copy).
• Please carry Face Mask**.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).

Job Description::

• Job Location: Jaipur
• Qualification: Any Graduates (15 years Graduation)
• Shifts: Night Shift
• Experience: 1 to 5 Years
• Role: Senior Process Executive/Process Specialist

Roles & Responsibilities:

• Minimum 2 years of work experience preferably in any BPO set up with good communication. Learn and master the process quickly and meet the client requirement for high quality/accurate Service.
• Having a Hands-on experience in working on S&F Domain Order Management
• Having hands on experience in Order creation (Quote to cash), Order updating, Pricing
• Having knowledge on DIA, VPN, IA services
• Any Graduate (Graduation must as we dont recruit undergraduate).
• Flexible working in night shifts
• Be able to take ownership and responsibility of service request resolution
• Be able to handle Outbound/Inbound Regular/Escalated Transactions (Case & Call)

on a timely manner through the official channels, which tackles transactional details (i.e. Status updates, actions and SLAs)

• Be able to take ownership and action on requests and actively coordinate work to completion
• Ensure non-disclosure of any client specific information and to maintain password integrity
• Be able to meet set goals for Reliability, Efficiency and Quality and adherence to meet the client Requirements
• Be able to assist with reports as assigned by Team Leader.
• Be able to take the additional responsibilities
• Be able to adhere and report information security related incidents without any delay to the right authority. i.e. All information-related incidents, losses

Regards,

Infosys BPM Recruitment team.