Walk-in Drive -US Property & Casualty- Exp:4-6; Mangalore - 8th March

Greeting from Infosys BPM Ltd.,

We are hiring experienced candidates from US Property & Casualty Insurance domain for Mangalore location. Please walk-in for interview on 8th March 2025 at Mangalore Location.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.

Please use below link to apply and register your application.

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-204007

Please mention the generated Candidate ID on the top corner of your Resume ***

Interview details:

Interview Date: 8th March 2025

Interview Time: 10:00 AM till 12:00 PM

Interview Venue: Mangalore Location-Infosys Ltd. Kamblapadavu, Kurnadu Post, Mudipu, Ullal Taluk, Mangalore 574153

Things to remember while entering the campus:

• Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team

Documents and things to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
• Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations

Please find below Job Description for your reference:

Designation: Process Lead/Team Lead

Team handing experience is mandatory

Experience: 4-6 years

Qualification: Any graduate- full time education

Shift: Night Shift

Notice Period - Immediate to 15 days

• Responsible for highly complexity transactions.
  • Manage day-to-day complex transactions
  • Provide subject matter expertise on complex issues
  • Ensure SLA targets are met
  • Preparing training plan and work instructions.
  • Train New Hires
  • Identify and communicate opportunities for continuous process improvement
  • Use existing knowledge base to provide a customer root cause analysis.
  • Manage escalations.
  • Create and enhance the Knowledge base.
  • Support TLs in Change Management

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance.

Regards,

Infosys BPM Recruitment team.