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27 Infosys BPM Jobs

Customer Service (Voice - Hindi & English proficiency), Ghaziabad

1-2 years

Ghaziabad

2 vacancies

Customer Service (Voice - Hindi & English proficiency), Ghaziabad

Infosys BPM

posted 1hr ago

Job Role Insights

Flexible timing

Job Description

We are hiring for Senior Process Executive - Customer Service (Voice - Hindi & English proficiency) for Ghaziabad Location.


Location: Ghaziabad

Qualification: Any Graduate

Shift: Day shift

Experience:1-2 years

Notice Period - Immediate


Job Description:

  • Effectively executes take calls of clients customers
  • Resolves query/issues as per deliverables outlined
  • Follows all pre-defined procedures to meet SLA Target and ensure performance parameters are met
  • Maintains voice quality as per standard agreed
  • Handles repetitive calls and strives for target maximization in order to meet quality standards
  • Work From Office from Ghaziabad location.
  • Need to have good communication in Hindi and English.
  • Need to Flexible of week off(Sunday fixed off and 1 rostered off from Monday to Saturday).
  • Minimum Education 10+2+3 Full Time
  • Minimum Experience 1 Year
  • Shift - Day Shift

f interested, please share your updated resume along with below details to anvita.soans@infosys.com

Full Name:

Contact number:

Email ID:

Total Experience:

Relevant Experience:

Current CTC:

Expected CTC:

Notice Period:

Current Location:

Re-location to Ghaziabad (if-any):


Thanks & Regards,

Talent Acquisition

Infosys BPM


Employment Type: Full Time, Permanent

Read full job description

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What people at Infosys BPM are saying

Customer Service salary at Infosys BPM

reported by 1 employee
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₹2.7 L/yr - ₹3.5 L/yr
7% more than the average Customer Service Salary in India
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What Infosys BPM employees are saying about work life

based on 9.9k employees
56%
86%
67%
61%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Infosys BPM Benefits

Submitted by Company
Soft Skill Training
Job Training
Cafeteria
Health Insurance
Submitted by Employees
Soft Skill Training
Job Training
Health Insurance
Cafeteria
Team Outings
Gymnasium +6 more
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