WALK -IN Drive - Senior Process Analyst - Gallagher - 8th Mar'25

JOIN us on a WALK IN DRIVE on Saturday 8th March 2025 where we are looking for Senior Process Analyst Role

Interested candidates please fill the below form-

https://forms.office.com/r/VL2BB8UvUM

Please NOTE: Candidates who have applied in last 1 Month are not eligible.

Skills Required-

• Graduates Only.
• Minimum 5+ Years experience into General Insurance from BPO and KPO Domain.
• Excellent Written and Oral communication skills
• Interpersonal skills
• Stakeholder Management
• Ownership and Accountability
• Insurance domain knowledge
• Logical thinking and decision making

Role & Responsibilities

• Act as dedicated member from GCoE for Account Executives & Account Handlers
• Responsible for end to end support of the policy lifecycle services
• Participate in Renewal Strategic review meetings alongside Executives & Handlers
• Support a team of 4 to 6 Account Handlers at the branch
• Take Proactive measures to initiate pre and post-renewal activities promptly
• Monitor and follow up on triggered activities, ensuring their accuracy and timely completion
• Handle queries effectively, aiming to minimize re-work at service center
• Collaborates with branch to identify activities that can be offshored to service center
• Maintain a positive relationship with branch staff to enhance overall customer experience