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40 Gallagher Jobs

Senior Process Analyst (Property & Casualty Insurance)

3-8 years

₹ 4 - 9L/yr

Chennai

50 vacancies

Senior Process Analyst (Property & Casualty Insurance)

Gallagher

posted 18hr ago

Job Description

Hiring for BFSI & Insurance


Note: Candidate should be willing to relocate to Bangalore


Location - Bangalore

Exp - 3-9 years


Job description


I. Position Summary Service Support Analyst / Manager plays a crucial role in

  • Managing customer support operations,
  • Ensuring high-quality service delivery, and
  • Promoting customer satisfaction

They combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in service support within an organization.


I. Primary Responsibilities

  • Act as the primary point of contact for the branch, providing comprehensive support
  • Responsible for end to end support of the policy lifecycle services
  • Participate in renewal review meetings alongside Producer, CSM and sales team
  • Support a team of 5-7 Client Service Managers at the branch
  • Take Proactive measures to initiate pre and post-renewal activities promptly
  • Monitor and follow up on triggered activities, ensuring their accuracy and timely completion
  • Handle queries effectively, aiming to minimize re-work at service center
  • Collaborates with branch to identify time consuming activities that can be offshored to service center
  • Foster and maintain a positive relationship with branch staff to enhance the overall customer experience


Employment Type: Full Time, Permanent

Read full job description

Gallagher Interview Questions & Tips

Prepare for Gallagher Senior Process Analyst roles with real interview advice

Top Gallagher Senior Process Analyst Interview Questions

Q1. What is depreciation. What are the types of depreciation. Explain any one?
Q2. What are golden rules of accounting?
Q3. What is bills receivable
View all 74 questions

What people at Gallagher are saying

3.7
 Rating based on 195 Senior Process Analyst reviews

Likes

The only thing you can expect from this company is a two way cab facility. Nothing else.

Dislikes

This is one of the worst companies I've ever worked with. Lot of politics, no proper growth, salary wise it's really worst. The work they get from employees won't match with what they get paid. Lot of work pressure. You won't be able to balance your professional life with personal. They expect you to work on weekends too due to more target.

  • Salary - Bad
  • +6 more
Read 195 Senior Process Analyst reviews

Senior Process Analyst salary at Gallagher

reported by 1.7k employees with 2-10 years exp.
₹2.5 L/yr - ₹9 L/yr
At par with the average Senior Process Analyst Salary in India
View more details

What Gallagher employees are saying about work life

based on 1.9k employees
67%
94%
70%
55%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Gallagher Benefits

Submitted by Company
Tax-advantaged accounts (HSA, FSA)
Gallagher Thrive program
401(k) and Roth options
Paid parental leave
Charitable matching gift program
Educational assistance +1 more
Submitted by Employees
Free Transport
Work From Home
Team Outings
Job Training
Soft Skill Training
Cafeteria +6 more
View more benefits

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