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Sr. Director, Consulting Practice
Infor Global Solution
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Lead the Consulting Services team to develop and execute pipeline of business leading to contracting of well defined and profitable contracts in the agreed GTMs. Accountable for meeting or exceeding the Service Booking plan.
Accountable for the delivery of the contracted portfolio of projects, ensuring all ongoing deliverables are met and executed within agreed Customer Agreements
Lead the Consulting teams to effectively manage all strategic operational processes and resourcing, and leading the organization in order to achieve and maintain operational excellence. Accountable for achievement of the Margin plan for Services.
Influence multiple large cross-functional teams and communicate with senior management to facilitate projects and ensure performance meets goals consistently
Provide strong leadership to team including developing and monitoring individual and team performance goals, coaching managers and senior individual contributors, and driving major change initiatives
Drive all customized people engagement initiatives and partner with HR organization and implement appropriate HR strategies and actions to recruit and retain a qualified and motivated team
Drive the performance base metrics reporting, process improvement projects and quality certification
Monitor and manage escalations; conduct appropriate trend analysis as needed and devise strategies or process improvements to reduce them to almost zero level
Report to leadership team in weekly operations reviews
Design and lead initiatives and programs focused on achieving best-in-class status and improving customer and employee satisfaction
Develops and implements communication and reporting mechanisms to manage issues, risks and timely delivery of initiative results
Work within established Service Delivery and Operations Governance process to support intake and impact assessment process activities to include identification of operation impacts with operational input and approval.
Knowledge and Skills, You Bring to the Organization
Excellent oral, written, cross functional and interpersonal communication skills
Excellent people manager, open to direction and collaborative work style and commitment to get the job done
Demonstrated ability to drive results required.
Highly entrepreneurial
Demonstrated ability to work with teams and deliver complex projects.
Ability to provide a positive impression of Infor by exceeding customer expectations.
Employment Type: Full Time, Permanent
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What people at Infor Global Solution are saying
Rating based on 16 Consultant
reviews
Anonymous · IT Consulting
in Hyderabad
Likes
Worklife Balance Learning Job Security Good Culture
Dislikes
I don't have any dislikes here.
Read 16 reviewsConsultant salary at Infor Global Solution
reported by
191
employees
with 2-8
years exp.
₹6.1
L/yr - ₹21.5
L/yr
At
par with the average Consultant Salary in India
View more details
What Infor Global Solution employees are saying about work life
based on 490 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Infor Global Solution Benefits
Submitted by Company
Benefits management Compensation management Absence management
Submitted by Employees
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