International Voice Process Executive

Wea re hiring for Access Healthcare-International voice process

Roles and Responsibilities :

- Handle international calls from clients across various countries, providing exceptional customer service and resolving their queries efficiently.
- Process customer requests, complaints, and feedback in a timely and professional manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex issues and escalate when necessary.

Job Requirements :

- 0-1 year of experience in an International BPO or Call Center environment.
- Proficiency in handling international calls, including accents and dialects common in different regions.
- Strong communication skills for effective interaction with customers over phone or email.
- Ability to work on rotational shifts as per business requirements.