B2C Sales Trainer | InfoEdge India Ltd. (99acres.com)

Job Objective We are looking for a self-motivated Inside Sales Trainer to join our B2C Insides sales team. You will be responsible for training new sales representatives by conducting sales process and product training during their first 8 weeks of joining. During this onboarding period, you'll train them in our Processes, Products, Platforms, and Targeted Customer Personas.

Job Description – Below will be your key responsibilities - 

• Conduct training sessions for new and current sales employees
• Develop new and improve upon existing training materials
• Demonstrates sales and multi-tasking skills through classroom role-plays
• Undertake projects to work with Bottom Quartile employees to enhance productivity
• Support employees by answering questions, providing feedback, sharing best practices
• Constantly drive continuous improvement in programs, practices, and procedures
• Proactively determine and recommend programs, processes, and training requirements to support increased sales results and multi-product bundles selling
• Monitor a few sales calls and collect feedback, results, and performance data of trainees after training sessions
• Responsible for establishing habits of behaviour so that trainees have a better-paid conversion rate, connect rate and average billing amounts
• Work collaboratively with the transaction quality manager and Front Line Sales Managers to address process gaps and barriers to sales performance

Desired Profile & Skills Required

• A demonstrated sales background, with a minimum of 2 years in a coaching role
• Desire and passion for sales development
• Goal-oriented and competitive nature
• Excellent Communication and Presentation/Facilitation Skills
• Excellent Organizational and Interpersonal Skills