Senior Executive/Assistant Manager - Sales Operations - 99acres

Hiring for Senior executive/Assistant Manager - Sales Operations @ 99acres.com - Info Edge India Limited

Job Description

Candidate be an integral part of our product operations team supporting the product management organization to ensure superior operational delivery for product initiatives.

In this role, you will be responsible for managing all activities for various product lines activities include portfolio management including partnering with the product managers for execution and reporting. You will manage multiple strategic cross-functional initiatives that include, but are not limited to, the following lifecycle activities: product requirements, training content, go-to-market activities, and client communication.

Additional tasks include providing regular status reporting, supporting the change management process, assist with planning, and other responsibilities as assigned.

This position will be interacting directly with product managers, technology, marketing, sales, and customer service & operation teams.

Role and Responsibilities

• Provides prompt and efficient service to customers who write to 99acres feedback support email
• Demonstrates excellent time-management skills
• Liaise with other departments such as Product managers, tech leads, finance, ERP support, sales and customer Service as required to resolve reported issues and questions
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance

Skills Required

• MSQL and Excel Knowledge
• Communicate effectively with cross functional teams
• Very Strong analytical & problem solving skills
• Excellent communication and listening skills, ability to convey complex ideas effectively and efficiently

Experience - 2-4 years

Work Model - Work from Office