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139 Indira Gandhi International Airport Jobs

Shift In Charge - Operations Security

2-7 years

New Delhi

1 vacancy

Shift In Charge - Operations Security

Indira Gandhi International Airport

posted 2hr ago

Job Description

JOB PURPOSE
To monitor & coordinate with CISF, Immigration in Arrivals & Departure for their manning and Security support to Manager in case of any incidence / accident at Terminal-3 and to do the key management & access control in line with AOCC, CISF, Immigration, Customs and Airlines during shift on Security parameters.

Effectively manage the Security Operations at Terminal 3 by having interface with officers of CISF, Delhi Police, other government agencies and internal stake holders for ensuring smooth/ hassle free security operations. Also, to ensure adequate & serviceable security gadgets, implementation of regulatory compliances, fulfilling/resolving day-to-day security issues with respect to stake holders on one side and CISF on the other, implementation of preventive measures to thwart theft/pilferage, to i nvestigate /enquire into incidents/ accidents, to implement action plan for improvement of ASQ/Skytrax score, to coordinate and participate in the conduct of mock drills, timely resolution of contingencies, to ensure implementation of Do s & Don ts in the Terminal during terror alert situations thereby ensuring safe & secure environment at Terminal 3 of IGIA.

ORGANISATION CHART
KEY ACCOUNTABILITIES
  • Supervise daily shift briefings at T3 - No of briefings , No of issues discussed
  • Coordinate regularly with Ops inspector of CISF, Superintend Customs and Wing I/c of Immigration for smooth operations and also to ensure adequate manning of PESC, Customs and Immigration counters during peak hours
  • Extend support to reporting manager during investigation / enquiry on various incident / accidents/ thefts/pilferages reported during shifts
  • Supervise Key management process, access control & documentation. Ensure keys audits are conducted as per SOP. Also to submit compliance report to Reporting Manager
  • Ensure enforcement drives are conducted periodically for violation of Airports rules / AVSEC orders and to follow up with concerned agencies for necessary corrective action
  • Ensure 100% serviceability of security gadgets. To follow up with concerned agencies for timely rectifications. Also to submit compliance report to Reporting Manager - No. equipment unserviceable , No. of rectification with timeframe
  • Ensure timely supports are given to Quality Control Team on various IMS / Quality improvement activities at Terminals - C-SAT score of govt. agencies , WAA Audit / 5 s score
  • Monitor ASQ/Skytrax audits and implement initiatives to improve the scores - ASQ/Skytrax ratings
KEY ACCOUNTABILITIES - Additional Details
  • Follow-up with respective agencies w.r.t non- compliance observed during BMA/BBA security checks
  • Ensure compliance of observations noticed during combing operations with CISF, DP & others
  • Ensure compliance of BCAS norms by concessionaires
  • Ensure surprise checks are conducted at the construction/renovation sites periodically for security compliance by vendors
  • Ensure timely coordination with CISF/Delhi police/Airlines with regard to death on-board / at terminal or unruly passengers
  • Ensure random checks are conducted on illegal/touting activities at forecourt area
  • Attend to passenger complaints in coordination with concerned teams (BHS, CCTV, Airline etc) w.r.t passenger s complaints including baggage theft/complaints
  • Monitor and coordinate with internal and external stakeholders during Haj operations
  • Submit DSR and Ops report to Reporting Manager
  • Ensure timely implementation of theft/pilferage preventive measures in the Terminal - No of preventive measures , No of theft/pilferage cases, No of corrective actions
EXTERNAL INTERACTIONS

CISF, Immigration, Delhi Police, Customs, BCAS, NSG, Airlines operating from all Terminals, House Keeping Agencies , Concessionaires

INTERNAL INTERACTIONS

All departments of DIAL

FINANCIAL DIMENSIONS

Maintaining the AVSEC implementation and non-compliance pertains to approx. 5000 personnel of GHAs, House Keeping, Concessionaries, RAXA, maintenance agencies, Airline staff deployed at Terminals

OTHER DIMENSIONS

02 subordinates

EDUCATION QUALIFICATIONS
  • Graduate (in any Discipline) with Basic AVSEC.
  • Fluency in English and Hindi

Desirable- - Advanced aviation security courses, Training on Intelligence and Crime Control, Profiling etc

RELEVANT EXPERIENCE

Minimum 12 years of relevant work experience in aviation security

COMPETENCIES
  • Personal Effectiveness
  • Social Awareness
  • Entrepreneurship
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Capability Building
  • Strategic Orientation
  • Stakeholder Focus
  • Networking
  • Execution & Results
  • Teamwork & Interpersonal influence


Employment Type: Full Time, Permanent

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What people at Indira Gandhi International Airport are saying

Shift Incharge salary at Indira Gandhi International Airport

reported by 3 employees with 3-17 years exp.
₹5 L/yr - ₹8.8 L/yr
48% more than the average Shift Incharge Salary in India
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What Indira Gandhi International Airport employees are saying about work life

based on 239 employees
58%
39%
53%
95%
Strict timing
Monday to Saturday
No travel
Day Shift
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Indira Gandhi International Airport Benefits

Job Training
Cafeteria
Soft Skill Training
Health Insurance
Free Transport
Gymnasium +6 more
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