Business Development Manager - DSA

Role Details:

• Responsible for establishing the brand and managing the sales and business development activities for Business Loans.
• Responsible for overall sales and cross sell targets through building and development of internal team and external channels (micro - connectors, micro campaigns and centralized leads) and also maintain adherence to customer satisfaction and profitability metrics
• Monitor the leads and check for the quality of sourcing and ensure quick conversion of prospects as per the targets set
• Implement and engage in branch promotion activities for establishing the brand and increasing market coverage
• The incumbent is required to have a good knowledge and understanding of the local affordable /mass affluent market
• Responsible for customer management including all the customer related queries, issues, grievances and focus on resolving them at the earliest along with other cross functional teams in the branch
• Ensure that all customer documentation is maintained in the prescribed format and transfer of documents is done safely and seamlessly
• Provide market feedback on product offerings, channels and processes to the senior levels to improve the same
• Ploy and ensure adherence by team to effective controls and processes to ensure risks are measured, monitored and controlled on an on-going basis
• Collaborate and provide requisite data for risk management and internal audit processes
• Responsible for knowing and complying with all the legal requirements as per the law of the land Support collections in assessing delinquency
• Ability to hire and build DST team and provide support to HR in hiring process Responsible for payment of channel partners (connectors) timely
• Ensure DST and channel partners (connector) development through right training initiatives
• Model and foster behaviors that support the organizations values and culture creating an atmosphere of trust, cooperation, accountability and dedication to the organization
• Monitor individual & team performance and take steps to improve productivity and correct aberrations.

Other Abilities:

• Minimum 2 years of experience
• Worked in Business loan in DSA segment in banks/NBFC/Fintech Strong analytical & problem-solving skills.
• Sound knowledge of MS Excel, MS PPT & MS Word. Ability to work during stretched hours.
• Organized and Methodical