Client Service - Relationship Manager

Profiling and onboarding clients after understanding their requirements and

Engaging existing clients via service calls and resolving service escalations

Generating revenue, increasing client wallet share, and cross-selling our Products

Resolve service escalations by clarifying the customer s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution

Graduate - specialization in any discipline

Prior work experience is preferred but freshers are also welcome

Good communication and interpersonal skills

The candidate should be a go-getter with high energy levels and a passion for client management