Service Manager - Branch Operations

WAhManage scrutiny and login of agent recruitment and licensing forms

• Support HR in onboarding / exit activities of employees at Branch Office and management of employee engagement activities
• Ensure new business requirement management and issuance through coordination with relevant stakeholders
• Scanning and scrutiny of physical new business applications within specified TAT
• Sales Support wherever required
• Customer Service (QRC) and CRM management
• Dispatch management of policy documents
• Renewal collection: Outbound tele-calling, coordination with bank branch/ sales and customer visits
• Closure of unclaimed monies
• Claim registration and coordination
• Pre-issuance validation calling (PIVC) for super HNI customers
• Handling audits, adherence to regulatory compliance and support legal activities
• Management of Branch Admin related activities and infra support
• Fixed / IT asset management
• Vendor Management coordinate with Admin and Finance for timely empanelment and payments
• Petty cash management and reconciliation

We have an opening for the below mentioned locations -

• Mumbai
• Ahmednagar
• Goa
• Kolhapur
• Bhopal
• Gwalior
• Ranchi
• Jorhat
• Dhanbad
• Muzaffarpur
• Jabalpur
• Raipur
• Kochi
• Guntur
• Karimnagar
• Kozhikode
• Vishakhapatnam
• Thiruvananthpuram
• Trichi
• Warangal
• Agra
• Dehradun
• Faridabad
• Gorakhpur
• Hissar
• Jodhpur
• Kanpur
• Ludhiana
• Meerut
• Pritampura
• Siliguri