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125 Indbank Global Support Services Jobs

Regional Head Collections -

6-8 years

Coimbatore

1 vacancy

Regional Head Collections -

Indbank Global Support Services

posted 13d ago

Job Description

Collections Strategy:
- Develop and execute a comprehensive strategy aligned with the companys business goals and regulatory requirements.
- Continuously assess and refine approaches including field collections and outbound collections calling to optimize results. Team Leadership:
- Lead and monitor Area Collection Managers including collection coordinators feet on street (FOS) collection teams.
- Provide guidance, training, and performance feedback to enhance collection skills and knowledge. Performance Monitoring:
- Set and manage collection targets for the team, ensuring that targets are met or exceeded.
- Implement performance measurement and incentive programs to drive results. Quality Assurance:
- Implement quality control measures to maintain accurate and ethical collection practices.
- Conduct regular audits of collection activities, documentation, customer interaction Collaboration with Field Collection:
- Collaborate with Field collection team to ensure seamless coordination between field and non-field collection teams.
- Provide support and resources to optimize field collection activities. Compliance and Regulations:
- Ensure that the collection teams adhere to all relevant laws, regulations, and internal policies.
- Stay updated on changes in collection laws and industry best practices.
- Ensuring that code of conduct RBI guidelines on collections to be practised


Employment Type: Full Time, Permanent

Read full job description

What people at Indbank Global Support Services are saying

What Indbank Global Support Services employees are saying about work life

based on 9 employees
100%
Day Shift
View more insights

Indbank Global Support Services Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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