India - Documentation Executive

We have an exciting opportunity for a Executive Documentation in our Documentation team. You will be responsible for Issuing DO/BL. Verify the Bill of Lading prior release of Delivery order. Verify the Draft Bill of Lading with Export doc s prior release of Original B/L and ensure all relevant charges any anomalies noticed to be highlighted to Principal Customer Service team.

What you ll do:

Ensure required information is available to issue the delivery order export Bills of Lading

Follow ISS import Export Check list

Attend to customer enquiries regarding freight / Demurrage / Shipment status

Tally Charges / Cheques collected and hand over to account / banker.

Keep on record customer complains / compliments and our response to customers.

Ensure Freight Information System / SAP invoicing updated in the system upon collection of charge / prior release of Delivery Order. Communicate and co-ordinate with Principal CS team for further clarifications / insufficient information, amendments etc.

Accept payment and handles receipt, Review Monitoring of customer account in SAP, to ensure no outstanding against past payments. Post collections entry in SAP. Deposit Cheque/DD/Cash in Principal s account. Forward daily collection report to Principals

Ensure strict compliance to all relevant safety, quality and environmental procedures in accordance with ISS Quality Management System and ISS Health and Safety Environment HSSE Policies and procedures to deliver highest quality services.

Who you are:

Good track record in successfully handling releasing DO/BL documents

2-3 years of experience in Port operations, ICD counter

Proven ability to manage seamless documentation /operation reporting transparency

Experience in timely data reporting through agreed time lines

Competent user of full Microsoft Office package including Word, Excel, and Outlook

Experience of office management and interfacing with external service providers.

Why Inchcape Shipping Services

We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the center of everything we do and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

In return, we will offer you:

A diverse range of benefits, depending on your geographical location. Globally as a minimum you will receive:

A retirement savings plan

Life assurance

Holiday starting at 26 days

Healthcare

Competitive salary

Employee Assistance Programme

Career development and progression opportunities

Values Award celebration events

Team building days

Plus, much more!

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