Pre-Sales Engineer

Title:Pre-Sales Engineer.

Job Summary.

The Pre-Sales Engineer is a key member of the sales team, responsible for supporting the sales process by providing technical expertise and solutions to customers before a sale is closed.

This role involves collaborating with the sales team to understand customer requirements, delivering product presentations, conducting product demonstrations, and crafting tailored solutions to meet customer needs.

The Pre-Sales Engineer will play a critical role in ensuring the alignment of technical and business requirements and helping to close sales opportunities..

Key Responsibilities.

Customer Engagement:.

Work closely with the sales team to understand customer requirements, business challenges, and technical needs.

Participate in meetings with prospective customers to gather technical requirements and provide relevant solutions..

Solution Design & Technical Expertise.

Provide technical expertise and recommendations to clients, showcasing how the companys products and services can meet their needs.

Design and deliver tailored solutions based on customer specifications..

Product Demos & Presentations.

Conduct product demos, technical presentations, and webinars to prospective clients, highlighting the key benefits and value propositions of the companys products and services..

Proposal Development.

Collaborate with the sales and engineering teams to create and deliver customized proposals and RFPs (Request for Proposals), ensuring alignment with customer needs and expectations..

Proof Of Concept (PoC).

Coordinate and implement proof-of-concept engagements to demonstrate the functionality and value of the solution in a real-world scenario.

Ensure successful delivery and technical validation of the PoC..

Technical Documentation.

Prepare and deliver technical documentation, including system architecture diagrams, product configurations, and other materials that support the sales cycle..

Sales Support.

Provide ongoing support during the sales process, assisting the sales team with answering technical questions, addressing concerns, and handling objections related to the product..

Customer Relationships.

Build and maintain strong relationships with customers, acting as a trusted advisor and ensuring high customer satisfaction throughout the pre-sales cycle..

Collaboration.

Work cross-functionally with engineering, product management, and support teams to ensure a smooth handoff from pre-sales to post-sales.

Provide valuable feedback from customers to help improve products and services..

Training & Development.

Stay up-to-date with the latest technology trends, products, and solutions.

Regularly participate in training to enhance knowledge and technical expertise..

Qualifications.

Education:.

Bachelors degree in Computer Science, Engineering, Information Technology, or related field.

Relevant certifications or further studies are a plus..

Experience.

3+ years of experience in a pre-sales, technical sales, or solutions engineering role, preferably in [industry or specific technology such as software, hardware, networking, cloud computing, etc.]..

Technical Skills.

Strong understanding of [specific technologies, products, or industry tools]..

Experience with solution design, integration, and implementation..

Familiarity with cloud platforms, networking, and security technologies is desirable..

Ability to understand and explain complex technical concepts in a clear and concise manner..

Sales Acumen.

Strong understanding of the sales process and customer engagement..

Experience working closely with sales teams to drive opportunities and close deals..

Communication & Interpersonal Skills.

Excellent verbal and written communication skills..

Ability to build strong relationships with internal teams and customers..

Strong presentation skills with the ability to engage and influence audiences at all levels..

Problem-Solving.

Ability to quickly understand customer challenges and propose effective technical solutions..

Organizational Skills.

Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment..

Preferred Skills.

Experience with [specific tools, platforms, or industries]..

Knowledge of [specific programming languages, cloud platforms, or enterprise software systems]..

Experience with managing Proof of Concept (PoC) or pilot projects..

Certifications such as AWS Certified Solutions Architect, Microsoft Certified:Azure Solutions Architect, or similar..