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13 IIGJ Research & Laboratories Center Jobs

Tele-caller

IIGJ Research & Laboratories Center

posted 4mon ago

Job Role Insights

Fixed timing

Job Description

IIGJ-Research Laboratories Centre (formerly, GJEPC-Gem Testing Laboratory) is looking for Tele-caller to join our dynamic team and embark on a rewarding career journey.A telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities: 1. Make outbound calls to customers to promote products and services, or follow up on recent purchases. 2. Respond to customer inquiries and provide information about products and services. 3. Resolve customer complaints and provide appropriate solutions. 4. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. 5. Meet and exceed sales and customer satisfaction targets. 6. Continuously improve product and service knowledge to provide accurate information to customers. 7. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. 8. Follow all company policies and procedures, including those related to confidentiality and data security. 9. Participate in training and development opportunities to improve skills and knowledge. 10. Adhere to schedules and work efficiently under pressure to meet deadlines.

Employment Type: Full Time, Permanent

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What people at IIGJ Research & Laboratories Center are saying

What IIGJ Research & Laboratories Center employees are saying about work life

based on 2 employees
50%
50%
50%
100%
Strict (9.30am - 6pm)
Alternate Saturday off
Within country
Day Shift
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IIGJ Research & Laboratories Center Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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