Gold Loans - Gold Appraiser & CCE

Position: Customer Care Executive (Sales & Marketing Profile)

Experience: Minimum 1 year of Sales experience in NBFC or Banking sales

Job Description:

• New customer aqusition & Business developement.
• Acquire new customers through referrals.
• Keep existing customers updated on their account details.
• Handle walk-in customers efficiently.
• Adhere to the administrative processes and policies of the organization.
• Understand the customer's needs and interests to cater to them effectively.
• Conduct cold and warm calls on a daily basis to generate leads and engage with customers.
• Achieve monthly targets as allocated.
• Guide and provide the customer with required information about loans and schemes.
• Solve customer queries and handle their concerns in a cooperative and efficient manner.

Position: Gold Appraiser (Sales & Marketing Profile)

Experience: 1-3 years of Sales experience in NBFC or Banking sales.

Job Description:

• New customer aqusition & Business developement.
• Implement marketing initiatives to increase brand awareness and drive visibility within the branch's target catchment area.
• chieve monthly targets as allocated.
• Identify the quality and purity of gold in any form through manual processes.
• Calculate the value of gold pledged by the customer.
• Maintain accounting processes, records, and handle cash for gold loan transactions.
• Adhere to the administrative processes, norms, policies, and discipline of the organization.

Interested candidates can forward their CVs to arka.dowari3@iifl.com or call 8655911751

- HR: Arka Dowari