Hiring For Gold Loan !! Across Rajasthan

Job Description:-

Branch Manager_Gold Loans - Candidate with minimum 5 Years of experience in Banking & Financial services can be looked at for the role. Prior Gold Loan & Team Handling experience will be preferred.

•  Responsible for business growth, new customer acquisition, customer service, overall branch operations & compliance.
•  Drives field marketing and continuous customer acquisition & engagement in catchment area to meet branch targets for gold loans and other financial products
•  Maintains portfolio quality by tracking gold quality and ROI.
•  Ensures valuation, process compliance, timely system approvals for loans.
•  Coordinates with audit teams; maintains registers and displays
•  Follows up on interest collections to control NPAs; handles auctions.
•  Monitors team's activities across gold loans, cash, documents, leads generated and new customer acquisition.
•  Coaches, mentors and trains team; provides timely feedback and motivation.
•  Maintains branch infrastructure and hygiene standards.

Assistant Branch Manager / Gold Valuer - Prior Gold valuation experience of 2 Year is a must.

•  Attending to walk-in customers, addressing queries about the gold loan process and schemes offered.
•  Conducting gold valuations and identifying gold purity accurately.
•  Properly packing and storing gold and gold packets after loan disbursal. Returning gold ornaments to customers after loan closure.
•  Managing cash (system & physical) during loan disbursals, interest collection, and loan closures.
•  Create new CUID in system & modifications in LOS during Disbursal, Part Release / Payments & Loan Closure.
•  Maintain branch registers as per the guidelines Key / Cash / Packet Movements, Staff & Customer Visits etc.
•  Ensuring proper collection and storage of customer KYC documents.
•  Following up with customers for timely collection of interest and principal payments.
•  Providing good customer service at every step ie while pledging, releasing, or making interest payments.

Senior Relationship Officer / Relationship Officer - Candidates with sales experience in Banking & Financial Services can apply for the role. Freshers with a flair in Sales can also apply.

•  Responsible to acquire New Customers for generating Gold Loan business and for other cross sell products.
•  Participate in field-marketing activities to improve the brand visibility of Capri Gold Loan branch in the catchment areas and generate leads of prospective customers.
•  Drive & ensure continuous customer engagement through various channels.
•  Maintaining quality portfolio by tracking & controlling ROI.
•  Provide after sales service to existing customers and obtain references from them to increase customer base.
•  Strong follow up on interest collections to keep NPAs (non-performing assets) under control.
  

Interested candidates can send resume at vrati.mishra@capriglobal.in /vandana.walia@capriglobal