Walk in drive || Urgent Hiring For BM , GA & CCE || Porbandar

Role & responsibilities

Branch Manager :-

Should manage the portfolio for Gold Loan/financial business of its branch.

Should be able to handle all the branch level activities for ensuring business growth.

Systematic planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.

Coaching, mentoring and training employees and providing them with timely feedback on their performance

Maintaining quality of the business by tracking & controlling the team

Preparing reports related to branch functioning and its performance.

Guiding and motivating subordinates in achieving their goals.

Gold Appraiser :-

To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.

Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.

Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.

Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.

Ensure to call customers as per CRM leads and update in the system.

Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers.

Drive cross-sell of other financial products to existing customers.

Ensure strong follow up for interest collections to keep NPAs in control.

Desired Candidate Profile:- Candidates from Gold Loan Background only.

Customer Care Executive :-

Attending walkin customers & resolve product (Gold Loan) related queries.

New customer acquisition, improve client retention, analyzing their needs and offer services accordingly.

Ensuring the overall hygiene factors of the branch.

Follow up for interest collection and NPA reduction.

Responsible for generating references & cross selling through walk in customers.

Going out for marketing activities for generating fresh leads.

Desired Candidate Profile:- Candidates from Tele calling / BFSI Background / Freshers can also apply

Incase of any query, feel free to connect - mini.joshi@iifl.comRole & responsibilities