Academic Coordinator - Program Management (College Operations)

We are looking for a Course Coordinator for Colleges. Candidates shall be representing IIDE at the college level. Candidates are expected to network with various stakeholders like deans, faculties, teachers and students of the college. Candidates should have excellent communication as well as interpersonal skills.

Responsibilities and Duties:

• Managing google calendars for trainers
• Managing the LMS(Learning Management System)
• Provide ongoing guidance to trainers teaching the course and deal with any questions and problems
• Monitor the progress of the course and provide feedback to teaching staff if required
• Student coordination via Calls, Emails and WhatsApp
• Counsel students for their course enquiry at a college (between June and August)
• Comfortable in working from 2 locations in Mumbai (designated college and IIDE Andheri Campus)

Required Experience and Qualifications:

• 1-2 years of experience
• Fluent Written & Spoken English Language Skills
• Excellent Interpersonal Communication Skills
• Interest in Sales and Counseling
• Knowledge of CRM and EdTech Work Experience
• Multi-tasker

Expected deliverables/KPIs :

• Achieve batch strength through student counseling
• 2-3 hours of daily student communication during admission season
• Manage student journey from admission to course completion.

The candidate must be residing in Mumbai or Navi Mumbai.