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Ihg Group

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4.0

based on 561 Reviews

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89 Ihg Group Jobs

Guest Service Associate - Front Office

InterContinental Hotels Group (India) Pvt. Ltd

 · 

4.0

 based on 561 Reviews

0-1 years

Gurgaon / Gurugram

1 vacancy

Guest Service Associate - Front Office

Ihg Group

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Showroom Front Office Front Desk Basic Training

+ 1 more

Job Description

First impressions count. To get our guests memorable experiences off to an unforgettable start, we re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

A little taste of your day-to-day:

Every day is different, but you ll mostly be:
Kicking off truly memorable guest experiences with the warmest of welcomes
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Taking, managing, and receiving payments for guest bookings
Making the check-in and check-out process feel swift and seamless
Staying one step of our guests needs to anticipate requests and offer tailored recommendations
Being our guests trusted contact - helping with everything from bill issues to restaurant recommendations

Employment Type: Full Time, Permanent

Read full job description

Prepare for Guest Service Associate roles with real interview advice

People are getting interviews at Ihg Group through

(based on 23 Ihg Group interviews)
Referral
Company Website
Job Portal
Campus Placement
Walkin
Recruitment Consultant
34%
17%
13%
9%
9%
9%
9% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Ihg Group are saying

4.5
 Rating based on 11 Guest Service Associate reviews

Likes

Staff was friendly

Dislikes

Salary was not good

Read 11 reviews

Guest Service Associate salary at Ihg Group

reported by 44 employees
₹1.2 L/yr - ₹5.2 L/yr
28% more than the average Guest Service Associate Salary in India
View more details

What Ihg Group employees are saying about work life

based on 561 employees
66%
49%
57%
89%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Ihg Group Benefits

Cafeteria
Free Food
Free Transport
Health Insurance
Job Training
Soft Skill Training +6 more
View more benefits

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