Housekeeping Associate

They work in close coordination with all employees and outsourced staff in the hotel and are dependable in meeting the needs of our guests throughout their stay.
At Holiday Inn Express we want our guests to relax and be themselves which means we need you to:
Be you by being natural, professional and personable in the way you are with people
Get ready by taking notice and using your knowledge so that you are prepared for anything
Show you care by being thoughtful in the way you welcome and connect with guests
Take action by showing initiative, taking ownership and going the extra mile
Duties and responsibilities
Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
Replenishes guest supplies
Ensures guest services specified by superiors and guests requests are promptly and courteously met
Reports damage or malfunction in hotel rooms to superior
Maintains equipment in proper state of cleanliness and repair
Maintains a section room report
Maintains a daily room checklist
Meets with superior and takes on daily assigned tasks
Reports and submits lost and found articles to superior immediately
Report guest complaints to superior immediately
Reports unusual behavior/activities on floors to supervisor
Records room status in allocated section accurately
Complies with hotel s health, safety and hygiene policy
Adheres to personal grooming and hygiene standards
Attends meetings and training sessions as required
Creates and maintains floral arrangements
Carry out valet services when required including delivery of linen or processing laundry orders
ACCOUNTABILITY

QUALIFICATIONS AND REQUIREMENTS
Required Skills -
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Able to speak, read and write English
Qualifications -
Primary Education or equivalent
Experience -
Some housekeeping experience.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

They work in close coordination with all employees and outsourced staff in the hotel and are dependable in meeting the needs of our guests throughout their stay.
At Holiday Inn Express we want our guests to relax and be themselves which means we need you to:
Be you by being natural, professional and personable in the way you are with people
Get ready by taking notice and using your knowledge so that you are prepared for anything
Show you care by being thoughtful in the way you welcome and connect with guests
Take action by showing initiative, taking ownership and going the extra mile
Duties and responsibilities
Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
Replenishes guest supplies
Ensures guest services specified by superiors and guests requests are promptly and courteously met
Reports damage or malfunction in hotel rooms to superior
Maintains equipment in proper state of cleanliness and repair
Maintains a section room report
Maintains a daily room checklist
Meets with superior and takes on daily assigned tasks
Reports and submits lost and found articles to superior immediately
Report guest complaints to superior immediately
Reports unusual behavior/activities on floors to supervisor
Records room status in allocated section accurately
Complies with hotel s health, safety and hygiene policy
Adheres to personal grooming and hygiene standards
Attends meetings and training sessions as required
Creates and maintains floral arrangements
Carry out valet services when required including delivery of linen or processing laundry orders
ACCOUNTABILITY

QUALIFICATIONS AND REQUIREMENTS
Required Skills -
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Able to speak, read and write English
Qualifications -
Primary Education or equivalent
Experience -
Some housekeeping experience.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.