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109 Ihg Group Jobs
Duty Manager - HIEX Chennai OMR Thoraipakkam
4-10 years
Chennai
1 vacancy
Duty Manager - HIEX Chennai OMR Thoraipakkam
Ihg Group
posted 25d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions
A little taste of your day-to-day:
Every day is different at IHG, but you ll mostly be:
Leading the way - managing guest experiences, team performance and hotel operations
Prioritising workload and ensuring your team deliver authentic, memorable experiences
Developing your team s skills to drive results that positively impact on hotel performance
Having authentic conversations with guests to resolve issues, queries or concerns
Being first point of contact for any critical emergency situations
What We need from you:
Minimum Diploma or equivalent, some college preferred
2 years front desk/guest service leader experience
Must be fluent in spoken and written English
Other languages may be preferred
Basic mathematics skills
Excellent communication, problem solving, reasoning and motivational skills
Long periods of standing in the front desk areas and occasional lifting of heavy items
Working knowledge of hotel property management systems like Opera beneficial
Willingness to work evenings and weekends
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you ll become part of our ever-growing global family.
We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions
A little taste of your day-to-day:
Every day is different at IHG, but you ll mostly be:
Leading the way - managing guest experiences, team performance and hotel operations
Prioritising workload and ensuring your team deliver authentic, memorable experiences
Developing your team s skills to drive results that positively impact on hotel performance
Having authentic conversations with guests to resolve issues, queries or concerns
Being first point of contact for any critical emergency situations
What We need from you:
Minimum Diploma or equivalent, some college preferred
2 years front desk/guest service leader experience
Must be fluent in spoken and written English
Other languages may be preferred
Basic mathematics skills
Excellent communication, problem solving, reasoning and motivational skills
Long periods of standing in the front desk areas and occasional lifting of heavy items
Working knowledge of hotel property management systems like Opera beneficial
Willingness to work evenings and weekends
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you ll become part of our ever-growing global family.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Duty Manager roles with real interview advice
What people at Ihg Group are saying
Rating based on 11 Duty Manager
reviews
Anonymous · Food, Beverage & Hospitality
in Mumbai
Likes
It is a small property which means less work pressure.
Dislikes
Nothing new to learn. Management policies keep changing as per the CEO's requirements. Appraisal & increment of 6% after working for a year. Bad food quality for staff. Quality of uniform and shoes provided is really poor. Join this place only if it is the last option available.
- Salary - Bad
+5 more
Duty Manager salary at Ihg Group
reported by
34
employees
with 4-10
years exp.
₹2.5
L/yr - ₹7.4
L/yr
At
par with the average Duty Manager Salary in India
View more details
What Ihg Group employees are saying about work life
based on 586 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ihg Group Benefits
View more benefits
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