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Ihg Group

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3.9

based on 586 Reviews

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73 Ihg Group Jobs

Front Office Associate

InterContinental Hotels Group (India) Pvt. Ltd

 · 

3.9

 based on 586 Reviews

0-3 years

Chennai

1 vacancy

Front Office Associate

Ihg Group

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Front Desk Training Swift Payments

Job Description

A little taste of your day-to-day:

Every day is different, but you ll mostly be:
Kicking off truly memorable guest experiences with the warmest of welcomes
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Taking, managing, and receiving payments for guest bookings
Making the check-in and check-out process feel swift and seamless
Staying one step of our guests needs to anticipate requests and offer tailored recommendations
Being our guests trusted contact - helping with everything from bill issues to restaurant recommendations
 

Employment Type: Full Time, Permanent

Read full job description

Ihg Group Interview Questions & Tips

Prepare for Ihg Group Front Office Associate roles with real interview advice

Top Ihg Group Front Office Associate Interview Questions

Q1. What do you understand by budgeting and forecasting? Have you done it previously?
asked in Team Lead interview
View answer (1)
Q2. What are the Golden Rules of Accounting?
asked in Financial Analyst interview
View answers (2)
Q3. What do you know about hospitality?
asked in Team Lead interview
View answer (1)
View all 15 questions

What people at Ihg Group are saying

2.4
 Rating based on 6 Front Office Associate reviews

Likes

I am working for holiday inn express Kolkata , working culture is good staff's are supportive of same level .

  • Salary - Good
    • +1 more
Dislikes

The managers are really bad in nature infront of auditor they act really well but behind the they just find their own comfort hampering all the junior staff's, they totally non supportive. They force staff to write good review regarding their hotel in online Shekhar Nigam Front office manager act more like a boss rather than a leader have zero leadership qualities

  • Skill development - Bad
    • +4 more
Read 6 Front Office Associate reviews

Front Office Associate salary at Ihg Group

reported by 5 employees
₹1.3 L/yr - ₹2.2 L/yr
At par with the average Front Office Associate Salary in India
View more details

What Ihg Group employees are saying about work life

based on 586 employees
66%
49%
59%
91%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Ihg Group Benefits

Cafeteria
Free Food
Free Transport
Health Insurance
Job Training
Soft Skill Training +6 more
View more benefits

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