Front Office Associate

Role & responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Schedule appointments and meetings, coordinating calendars for team members.
• Handle incoming mail, packages, and deliveries.
• Ensure reception area & meeting rooms are tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Maintain records of personnel-related data
• Coordinate and support HR team in Recruitment and other HR activities
• Assisting HR Teams in preparing daily reports
• Receiving vendors bills, maintaining their record.
• Ensuring proper housekeeping, cleanliness and hygiene in the office.
• Provide general administrative support, such as filing, data entry, and organizing documents.
• Perform other duties as assigned by management.

Preferred candidate profile

• Graduation; additional certification in Office Administration is a plus.
• Proven experience as a Front Office Associate or in other customer service roles.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize tasks efficiently.
• Strong organizational and time-management skills.
• Friendly, approachable, and professional demeanor.