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Customer Retention Manager
ICICI Lombard General Insurance Company
posted 20d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Role & responsibilities
- Retention of Existing customer
- Explaining the customers product features and benefits
- Ensuring all compliance and SLA during the calls
- Achieving daily, weekly, monthly, target
Preferred candidate profile
- Excellent Communication Skills in English & Hindi
- Convincing skill
- Computer literacy
- Problem Solving
- Decision Making
Qualification:
- Any Graduate (MANDATORY)
- 0 to 3 yrs. of relevant experience in BFSI industry(preferred)
Shift Timing- 10:00 AM to 7.30 PM
Week Off- 5 Days Working, Sunday Off and 1 Day rotational week off
Interview Venue- 13th Floor, ICICI LOMBARD, Vishwaroop IT Park, Near Vashi railway station Vashi, Navi Mumbai
Employment Type: Full Time, Permanent
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Rating based on 7 Customer Retention Manager
reviews
Anonymous · General Insurance
in Navi Mumbai
Supportive manager So many thing to learn my best company till the date and half to part of this wonderful organisation
Company’s culture
Read 7 reviewsCustomer Retention Manager salary at ICICI Lombard General Insurance Company
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