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3214 IBM Jobs

Software Support Engineer

5-10 years

Bangalore / Bengaluru

Software Support Engineer

IBM

posted 23d ago

Job Role Insights

Flexible timing

Job Description

Your Role and Responsibilities A Software Support Engineer specializes in problem determination/problem source identification skills for software tools, utilizating technical and negotiation skills in collaboration with other support operations/organizations to priortize and diagnose problems to resolution. The responsibilities inclue the ability to communicate action plans to the customer or IBM representative as appropriate, recommend and implement new, or improvements to existing technical support tools, procedures/processes and contribute to department attainment of organizational objectives and high customer satisfaction.
  • Required Technical and Professional Expertise
  • xLinux/zLinux and z/OS
  • Preferred Technical and Professional Expertise
  • 5+ years Linux & zOS experience


  • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Software Support Engineer roles with real interview advice

    People are getting interviews at IBM through

    (based on 1.5k IBM interviews)
    Job Portal
    Company Website
    Referral
    Campus Placement
    Walkin
    Recruitment Consultant
    39%
    14%
    12%
    10%
    5%
    4%
    16% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    What people at IBM are saying

    5.0
     Rating based on 1 Software Support Engineer review

    Likes

    IBMers in our Consulting business have the unique opportunity to work with innovative clients who share the same goals and values as we do. We work with a variety of clients – from smaller, family-owned businesses to Fortune 500 companies.

    Dislikes

    No

    Read 1 review

    Software Support Engineer salary at IBM

    reported by 23 employees with 1-6 years exp.
    ₹1.8 L/yr - ₹9.1 L/yr
    11% less than the average Software Support Engineer Salary in India
    View more details

    What IBM employees are saying about work life

    based on 21.1k employees
    78%
    84%
    66%
    79%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    IBM Benefits

    Work From Home
    Soft Skill Training
    Health Insurance
    Job Training
    Cafeteria
    Free Transport +6 more
    View more benefits

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