Delivery Consultant - CP4I/APIC/DataPower

As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.

If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to… Solving Client Challenges Effectively:Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency . Agile Planning and Execution:Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations. Technical Solution Workshops:Conducting and participating in technical solution workshops. Building Effective Relationships:Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions. Self-Motivated Problem Solver:Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions. Collaboration and Communication:Strong collaboration and communication skills as you work across the client, partner, and IBM team.


Required education
Bachelor's Degree

Preferred education
Bachelor's Degree

Required technical and professional expertise

12-15+ years Industry experience

7 + years of experience in a customer facing positions, prior Technical Account Manager type roles is advantageous

Expertise inIBM EAI tools such as:IBM API Connect (APIC), Datapower, and IBM MQ

Good knowledge of Linux Containers (Docker), Kubernetes, and deployment of containerized applications/microservices architectures.

Required Professional and Technical Expertise:

Must have minimum 12-15 year’s experience with IBM EAI tools like IBM API Connect, IBM Datapower and IBM MQ

Good expertise in enterprise integration, API management and middleware technologies.

Design and Development of API Proxies with Policy configurations on IBM API Connect

Hands experience on IBM API connect with knowledge on Developer Portal, API Manager Developer toolkit

Strong knowledge of API design principles, RESTful architecture, and microservices.

Experience with API security, authentication, and authorization protocols.

Install, configure, and maintain IBM DataPower appliances and API Connect infrastructure in a clustered environment, ensuring high availability and load balancing for APIs.

Monitor system performance and troubleshoot issues related to DataPower, API Connect, API traffic, and overall system health.

Manage and maintain SSL certificates, cryptographic objects, and security configurations on DataPower devices and API Connect gateway.

Work closely with network and security teams to integrate DataPower appliances and API Connect into the existing infrastructure and enforce security best practices.

Assist in capacity planning and scalability efforts to accommodate future API growth and traffic demands.

Develop and maintain documentation related to DataPower configurations, API Connect configurations, API policies, and troubleshooting procedures.

Good monitoring, logging and troubleshooting skills

Good knowledge in Docker and Kubernetes container orchestration systems

Experienced with IBM Data Power development activities like service design, creation, AAA creation. XSLT, XQuery, Gateway Script, XSD, SOAP web services, REST services, SAML.

Experience in Administration and configuration management tasks

Good Troubleshooting skills and monitoring activities

Strong knowledge in DP Firmware Upgrades

Should have knowledge on installation and networking concepts.

Hands on experience on IBM Cloud Pak for Integration deployment over RedHat OpenShift Container Platform (OCP) is highly preferable

General skills

Excellent analytical, problem solving, articulation, client-handling skills coupled with project/ team leading abilities

Good communication skills - being proactive about weekly status, update on issues or defects

Presentation skills - should be able to present ideas/solutions with clarity to team.

Team Player – Show flexibility to work across technologies/platforms.

Ownership – Own tasks and outcome

Excellent Team player – Ability to work with teams.

Willing to work in different time zones based on client region.


Preferred technical and professional experience

Experience with any of the below are highly desirable:-

IIB/ACE , IBM MQ administration on windows and UNIX systems.

Troubleshooting and Managing IBM WebSphere channels, listeners, intercommunications (TCP/IP) and triggering.

Any experience in Z/OS