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3094 IBM Jobs

UX Researcher

4-9 years

Bangalore / Bengaluru

UX Researcher

IBM

posted 25d ago

Job Role Insights

Flexible timing

Job Description

Your Role and Responsibilities
  • Lead research efforts for a product(s) / project(s).
  • Help drive the execution of an experience roadmap based on awareness of user and business needs.
  • Advocate for end user experience, steer design and development in a different direction when needed.
  • Closely partner with Product management and development to cultivate, manage, and administer sponsor user relationships.
  • Work with Agile product team leaders to measure progress and review design outcomes against user insights (via playbacks).
  • Be an active member of Product squad(s) by attending and presenting playbacks, coaching designers, providing input in the prioritization of Product backlog.
  • When applicable, participate in planning and other product delivery processes.
  • Champion research as a driving force for innovation.
  • Participate in cross-disciplinary collaboration to facilitate innovation.
  • Determine types of research needed on individual initiatives and develop research goals and plans.
  • Evaluate early ideas for products, workflows or features to determine viability.
  • Execute product/project research deliverables in alignment with project timeline and roadmap milestones.
  • Develop and engage network of sponsor users.
  • Build your eminence with our customer base and the external business industry you engage with.
  • Help define user experience goals and design principles.
  • Help align 3-in-a-box teams to research insights, utilize research insights to drive prioritization of product backlog and roadmap.
  • Develop strong storytelling capabilities.
  • Support and guide individual designers through leadership, coaching, and mentoring.
  • Engage with broader IBM Z Research community.
  • Share expertise at studio-wide events.
  • Develop experienced-level literacy in AI.
  • Develop mid-level knowledge of IBM Experience Standards.
  • Keynote.
  • Required Technical and Professional Expertise
  • A minimum of 2 years of experience working with product managers and engineers.
  • A minimum of 4 years of experience in a hands-on design research role.
  • A minimum of 4 years of experience with design research tools, including analytics tools.
  • Demonstrated experience conducting design research and familiarity with research practices.
  • Exposure to Agile processes (e.g., SAFe), enterprise design thinking, managing allocation and prioritization discussions, and the IBM Universal Experiences.
  • Portfolio of projects that shows a breadth of complex, technically-oriented projects and demonstrates your skills as a design researcher.
  • Preferred Technical and Professional Expertise
  • Expert-level design research skills
  • Experience with IBM-preferred research tools, including Alchemer, UserInterviews and AirTable.
  • Extensive Experience in defining and executing UX Metrics assessments.
  • Competency with standard presentation programs Powerpoint & Keynote.


  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at IBM are saying

    User Experience Researcher salary at IBM

    reported by 13 employees with 2-7 years exp.
    ₹9.5 L/yr - ₹23.5 L/yr
    17% more than the average User Experience Researcher Salary in India
    View more details

    What IBM employees are saying about work life

    based on 21.1k employees
    78%
    84%
    66%
    79%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    IBM Benefits

    Work From Home
    Soft Skill Training
    Health Insurance
    Job Training
    Cafeteria
    Free Transport +6 more
    View more benefits

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    Bangalore Office
    Headquarter
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    Bengaluru Office
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