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Db2 Technical Support Professional
IBM
posted 16hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Responsibilities
As a Technical Support Professional, you should have experience in a customer-facing role.This role necessitates exceptional customer relationship management skills along with a solid technical grasp of RDBMS database Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
2+ Years of IT experience Have a good coding and code understanding ability. Very good English oral and written communication skill. Good understanding of Database and how database structure works Good OS skills Ready to provide customer service which requires persistence and professional customer communication. Preferred technical and professional experience
Experience in Db2 database
As a Technical Support Professional, you should have experience in a customer-facing role.
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technical Support Professional roles with real interview advice
What people at IBM are saying
Rating based on 12 Technical Support Professional
reviews
Anonymous · Engineering - Hardware & Networks
in Pune
Likes
Work life balance
- Salary - Good
+5 more
Dislikes
Nothing to dislike. IBM has best work culture.
Technical Support Professional salary at IBM
reported by
125
employees
with 1-9
years exp.
₹6.2
L/yr - ₹24
L/yr
54%
more
than the average Technical Support Professional Salary in India
View more details
What IBM employees are saying about work life
based on 21.9k employees
Flexible timing
Monday to Friday
No travel
Day Shift
IBM Benefits
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Pune
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