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GSA - Front Office
Ibis Styles
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
People Management
- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Provide high level of service standards.
- Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services
Qualifications
Your experience and skills include:
- Relevant diploma / degree in Hotel Management.
- Excellent multi-tasking, problem solving, service orientation and interpersonal team skills.
- Displays high level of flexibility, initiative, sincerity and team work.
- Knowledge about Opera would be an advantage.
Employment Type: Full Time, Permanent
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What Ibis Styles employees are saying about work life
based on 7 employees
Flexible timing
Rotational Shift
No travel
Ibis Styles Benefits
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