Web Content Coordinator (3-4 yrs)

Job Summary:

We are seeking a skilled and active Web Content Coordinator to join our digital team in Marketing. The ideal candidate will be responsible for creating and managing high-quality page updates. This role requires advanced writing and editing skills, attention to detail, along with a desire to deliver excellent support to our global web CMS user community.

Key Responsibilities:

1. Manage updates to the website using our website CMS platform and be a champion for the platform features.

2. Edit and proofread content submitted by other team members or external contributors for products, landing pages and key areas of the website.

3. Identify process improvements and implement changes, so that we can better manage our website content governance.

4. Support new users of the website CMS with training and manage a shared support inbox.

5. Maintain the website template library and share examples of UX best practice.

6. Ensure all content adheres to the organisation's style and tone of voice.

7. Optimise content for search engines (SEO) to improve website visibility and traffic.

8. Participate in website development team meetings, collaborating with designers, developers, and other stakeholders to deliver high quality feature enhancements.

9. Monitor website analytics and user engagement metrics to inform content decisions.

10. Participate in user acceptance testing of new website components and features.

11. Maintain and update existing content to ensure accuracy and relevance, archiving older pages and redirecting traffic when needed.

12. Assist in planning and delivery of AB testing and experimentation on the website.

Qualifications:

1. Bachelor's degree in a related field.

2. 3+ years of experience in web content creation, editing, or digital marketing.

3. Proficiency in content management systems (CMS) and basic HTML.

4. Familiarity with web analytics tools (e.g., Google Analytics).

5. Excellent writing, editing, and proofreading skills.

6. Understanding of SEO principles and best practices.

7. Strong organisational skills and attention to detail.

8. Experience working with a global, dispersed marketing team preferred.

9. Project management or organisation management tools experience preferred.

10. Knowledge of current digital trends and technologies.

Required Skills:

1. Exceptional written and verbal communication skills.

2. Time management and ability to meet deadlines.

3. Ability to work independently and collaboratively in a fast-paced environment.

4. Creativity and problem-solving skills.

5. Adaptability to changing priorities