HTIC Global - Head of Systems (8-12 yrs)

Job Description :

Job Title : Head of Systems

Reports to CEO

Proposed Grade M4

Job Purpose :

The Head of Systems oversees the planning, implementation, and tracking of a specific short-term project which has a beginning, an end and specified deliverables.

Primary Functions :

- Build and maintain system architecture

- Design, development and deployment of the overall systems.

- Define system solutions based on need analysis, cost and required integration with existing applications, systems or platforms.

- Understand and deliver business automation requirements through the system to support business in revenue, cost, process, experience or efficiency improvements

- Make the system a hassle/trouble free system with minimum bugs/stops/downtime

Duties and Responsibilities :

The Head of Systems performs a wide range of duties including some or all of the following :

Plan the project :

- Define the scope of the project in collaboration with senior management

- Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project

- Determine the resources (time, money, equipment, etc) required to complete the project

- Develop a schedule for project completion that effectively allocates the resources to the activities

- Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required

- Determine the objectives and measures upon which the project will be evaluated at its completion

Staff the project :

- In consultation with the appropriate manager, recruit, interview and select staff and/or volunteers with appropriate skills for the project activities

- Manage project staff and/or volunteers according to the established policies and practices of the organization

- Ensure that personnel files are properly maintained and kept confidential

- Ensure that all project personnel receive an appropriate orientation to the organization and the project

- Contract qualified consultants to work on the project as appropriate

Execute the project :

- Execute the project according to the project plan

- Develop forms and records to document project activities

- Set up files to ensure that all project information is appropriately documented and secured

- Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project

- Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project

- Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards

Control the project :

- Write reports on the project for the stakeholders

- Monitor project flow and variance to be reported to stakeholder on a real time basis

Evaluate the project :

- Ensure that the project deliverables are on time, within the required level of quality

- Evaluate the outcomes of the project as established during the planning phase

Qualifications :

Education :

- University Degree in a related subject

- Scrum Master Certified will be an added advantage

Knowledge, skills and abilities :

- Knowledge of project management

Experience :

- 12 years planning and/or management experience

Working Conditions :

- Head of Systems usually work in an office environment but the purpose of the project may sometimes take them to non-standard workplaces.

- Works a standard work week but may be required to work some evenings and weekends to meet project milestones.

Education Background :

- Preferred: MBA/PGDBA from a reputed B-school or university.

- Experience: Minimum 8 to 12 years

Additional Competencies :

- Behave Ethically : Understand ethical behaviour and business practices, and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization.

- Communicate Effectively : Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

- Creativity/Innovation : Develop new and unique ways to improve operations of the organization and to create new opportunities.

- Foster Teamwork : Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.

- Lead : Positively influence others to achieve results that are in the best interest of the organization.

- Make Decisions : Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.

- Organize : Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.

- Plan : Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.

- Solve Problems : Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Working Conditions :

- Sunday Fixed OFF and an alternative Saturdays can be availed as an OFF.