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181 HSBC Group Jobs

ServiceNow Developer/Software Engineer

0-5 years

Hyderabad / Secunderabad

1 vacancy

ServiceNow Developer/Software Engineer

HSBC Group

posted 13hr ago

Job Description

  • Manage primary products used which require expert knowledge of ServiceNow, with the proven record of accomplishment in creating scoped application and portal customizations within the application.
  • Adhere to internal process to support the service, including change management, and incident management policy.
  • Perform pro-active analysis on day-to-day work to obtain automation on deliveries thereby reducing repetitive and standardized tasks/processes. Automate processes wherever possible/feasible.
  • Work with Subject Matter Expert (SME) to participate in Service Now infrastructure upgrades, migration, configuration, support, maintenance and ServiceNow related technical escalations internally.
  • Provide end to end support for ServiceNow based application design and implementation. Demonstrate your experience of Service Now based designing and developing process-based solutions. Demonstrate your experience of documenting user case processes and BPM workflows.
  • Work with colleagues/stakeholders across geographies and time zones with a variety of teams.
  • Support new initiatives (ServiceNow upgrade, process simplification etc.), to drive internal teams for new initiatives related to ServiceNow. Take ownership of technical deliverables and handle technical engineering escalations for the team.
  • Conduct relevant Knowledge Sharing Training sessions in English to develop skills of junior team members. Provide guidance to team members on day-to-day basis as required. Ensure appropriate document creation and maintenance to a high standard.
Requirements
To be successful in this role, you should meet the following requirements:
  • Strong years of experience in software development and experience working on ServiceNow application development.
  • Experience with development and implementation of ServiceNow Service Catalogue, ITSM modules - Incident, Problem, Change Management with knowledge of API integrations.
  • Should have ServiceNow certification (CSA, CIS).
  • Demonstrated experience designing and developing process-based solutions. Demonstrated experience documenting user case processes.
  • Ability to transform Business Requirement into Business Process. Proven analytical and problem-solving skills
  • End to End experience of ServiceNow based application design and implementation
  • Well versed with class hierarchy, Update set hierarchy, data layer, flows, Service Portal, UI Action /policy, deployment, Integration, SOAP Service implementation in ServiceNow, Integration
  • Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience.

Employment Type: Full Time, Permanent

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Prepare for Servicenow Developer roles with real interview advice

Top HSBC Group Servicenow Developer Interview Questions

Q1. Contains Duplicate Problem Statement Given an array of integers ARR and an integer K , determine if there exist two distinct indices i and ... read more
Q2. Palindromic Linked List Problem Statement Given a singly linked list of integers, determine if it is a palindrome. Return true if it is a p ... read more
Q3. Search in a 2D Matrix Given a 2D matrix MAT of size M x N, where M and N represent the number of rows and columns respectively. Each row is ... read more
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What people at HSBC Group are saying

Servicenow Developer salary at HSBC Group

reported by 7 employees with 3-4 years exp.
₹4.3 L/yr - ₹13 L/yr
7% more than the average Servicenow Developer Salary in India
View more details

What HSBC Group employees are saying about work life

based on 4.8k employees
65%
84%
74%
83%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

HSBC Group Benefits

Submitted by Company
Pay and benefits
Flexible working
Career development
Submitted by Employees
Free Transport
Health Insurance
Cafeteria
Work From Home
Soft Skill Training
Job Training +6 more
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HSBC Group Hyderabad / Secunderabad Office Location

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Hyderabad Office
The Hongkong and Shanghai Banking Corporation Limited, Private Banking Department, 1st Floor 6-3-1107 & 1108, Rajbhavan Road, Somajiguda, Hyderabad Hyderabad
500 082

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