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HSBC Group

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4.0

based on 4.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Banking Company - 2024

128 HSBC Group Jobs

Head of Corporate Services

HSBC electronic data processing india pvt ltd

4.0

based on 4.6k Reviews

15-25 years

Pune

1 vacancy

Head of Corporate Services

HSBC Group

posted 14d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Customer Service Company Secretarial Project Management Financial Services Operational Risk Management

+ 4 more

Job Description

Manage a full range of Facilities, Property and Project Management services, across a diverse portfolio
Engage with a number of significant external supplier partnerships as well as an internal team of property professionals
Ensure that real estate is a key business enabler, through the delivery of innovative and forward thinking initiatives relating to the portfolio and which support the country s business needs across Portfolio Optimisation, Workplace and FM Solutions, Retail Solutions, Sustainability, Critical Facilities and Risk Management
Direct responsibility to deliver country CS cost targets, headcounts, portfolio metrics, sustainability and overall agreed service level targets. Actively manage spend within approved revenue and capex budgets, in line with the company s approval processes and delegated authorities and to provide robust financial information in support of planning and budgeting through the year
Direct responsibility for the delivery of a full range of Facilities, Real Estate Portfolio Estates Management and Workplace Construction Management services, with strategic leadership, guidance and support from regional and global CS.
To be a trusted advisor to the business. Be innovative and forward thinking and deliver initiatives that evolve the current real estate offering in line with ongoing HSBC business transformation activities e.g.Business growth; Sustainability; Workplace solutions.
Direct ownership and management of CS Operational Risk and Controls in line with Group Standards Manual, CS Functional Instructions Manual and Standard Operating Procedures.
Management of the real estate portfolio within country and provide time to time advisory services on CS related topics to COO of the entity for entity offices across Globe and the delivery and implementation of facilities and CAPEX management services to the portfolio as a whole.
Ownership of the accuracy of all golden sources of CS data at a country level including timely and accurate updates, leveraging data-driven metrics in the role in business partnering and metroplans.
To effectively manage all outsourced supply partners / vendors in line with CS and Group Policy.
To actively contribute to the sustainability agenda through the delivery of current building design standards and other initiatives.
Manage CS operational risk and controls ensuring that CS and our suppliers complies with local regulatory requirement and the Bank s policies and processes, particularly FIM s and DIM s, and the Operational Risk Management Framework.

Requirements

To be successful in this role you should meet the following requirements:

Minimum work experience of 15 to 25 years
Minimum bachelor s degree
CS training an advantage
Real Estate professional with experience gained from RE Transactions, Workplace, Facility and Project Management, ideally within a large corporate environment.
Strong level of business awareness, financial/budget management expertise, team management and engagement skills within a corporate structure or similar.
Ability to provide real estate solutions within a corporate environment.
Proven ability to manage a large range of stakeholders, senior management and external consultants/contractors to drive performance.
Proven ability and commitment to high standards of customer service and customer relationship management.
Ability to manage professional multi-disciplinary teams.
Ability to operate in a fast moving and dynamic environment.
Excellent communication skills
High level of personal drive and motivation to ensure delivery of a broad range of outputs simultaneously across HSBC