AS400,Java,RPGLE,DB2,SQL/Consultant Specialist

Some careers shine brighter than others.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

In this role you will:

• Provide in-depth support to production system considering its criticality. Ensure that the system is getting monitored continuously 24x7 by the shift engineers.
• Be available for support when any issue occurs outside the working hours.
• Adherence to the timelines/SLAs on fixing the issues based on priority.
• Maintaining log of all issue resolution and performing root cause analysis of frequent issues.
• Resolution of queries from consuming applications and responding them with the progress updates.
• Documentation of all information required eg. consuming applications, APIs etc and publish production dashboard.
• Attend RCA (root cause analysis) meeting and take the action till closure.
• Follow up production incident till closure.

• 2-6 years of experience in IT with exposure in production support. Experience on JAVA based enterprise application is a must.
• Experience on IBMi (AS400 iSeries) programming languages CLLE / RPGLE / DB2 /SQL.
• Should have strong analytical and problem solving capabilities.
• Self-motivated and should be able to work independently.
• Strong communication skills
• Adequate knowledge of IBMi Platform like RTC / RDi
• Experience in monitoring tools like Splunk, AppDynamics. Basic knowledge of Agile (scrum methodologies).
• Basic Knowledge on Python and Exposure to any of the Cloud technologies like ( AWS /GCP /Azure)
• Quick learner in adopting new technologies