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Account Manager - Key Accounts
HP Inc Costa Rica Limitada
posted 1mon ago
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Job Description
Account Manager - Key Accounts
Description -
Company:
HP s vision is to create technology that makes life better for everyone, everywhere every person, every organization, and every community around the globe. With the heart, creativity, and energy of a startup, and the brain, muscles, and determination of a Fortune 100 corporation, we continue to deliver ground-breaking new technologies to build on our 80+ year legacy of innovation.
Key Role and Responsibility:
Managing existing accounts: (50% of time)
- Maintain a good engagement with key accounts and keep a close track on accounts sales performance, deal opportunities, market feedback, competition, etc.
- Collaborate with Ops team on customers order fulfillment.
- Provide rolling sales forecast updates every month and POR forecast updates twice a year.
- Plan and execute programs to drive revenue growth with focus on hp supplies.
- Promote new products in managed territory.
- Drive partner/customer loyalty to hp TIJ technology.
- Keep existing account profile updated in CRM system.
- Maintain account documents in one-drive, including sales performance, contra-rev program, key meetings notes, and competition.
- Follow SPTS contract process and ensure relevant agreements/contracts are signed and updated timely.
- Collaborate with CQE team and AE team to solve product issues and meet customer requests.
- Provide feedback to ww teams regarding products, pricing, customer requests, competitor moves, etc.
Developing new accounts and new projects: (50% of time)
- Actively Explore, screen and evaluate new biz opportunities through new accounts development and/or new projects with existing accounts.
- Enter qualified sales leads and prospect info in CRM timely. Maintain sales funnel info updated in CRM and account documents in one-drive.
- Lead project management in new account development and new project development by following SPTS process.
- Support local marketing programs both in planning and execution, and drive hp TIJ awareness and preference in managed territory.
- Provide market feedback and request for ww product roadmap planning.
Performance measurement:
- Revenue achievement of owned accounts.
- YoY growth and seq growth of owned accounts.
- Partner/customer relationship and loyalty.
- Sales funnel development and maintenance.
- Quality of sales funnel, measured by $ growth opportunity.
- Project management in new account/new projects.
- Account information and sales funnel maintenance in CRM and one-drive.
- Product and market knowledge.
- Internal and external communications.
- Leadership and teamwork.
- Compliance to hp guidelines, policies and process.
Knowledge and Skills:
- Knowledge of printing technologies and printing industry including both digital and analog.
- Strategic thinking and planning.
- Project management skills
- Good presentation skill and effective communication
- Negotiation skill and closing deals
- Relationship building and maintenance
- Adaptability and resilience
- Self motivation in continuous learning and development
Qualifications:
- University degree, engineering degree is preferred.
- 8-10 years of sales experience with good track record.
- Good communication in English and local language
- Printing industry experience is preferred
- Outstanding leadership and teamwork spirit
- People oriented personality
Job -
Sales Schedule -
Full time Shift -
No shift premium (India) Travel -
50% Relocation -
No Equal Opportunity Employer (EEO) -
Employment Type: Full Time, Permanent
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Monday to Friday
Within city
Day Shift
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