Senior Operations Manager

About Company

HOS is a leading South Asian Food manufacturer and distributor in North America (USA & Canada) and has been delivering pure and quality products for over 50 years with 9 distribution centers throughout North America. We have our own brands and have exclusivity for distributing our partner brands in US / Canada. Our vision is to bring our culture alive through the celebration of authentic ethnic food, flavor and families. Our mission is to provide consumers easy access to all authentic ethnic food and flavors across the North American marketplace with a will to win. Visit www.hosindia.com to know more.

Summary/Objective:

Data Analyst Operation will be responsible for creating reports and scorecards for distribution centers, analyzing data, preparing and presenting reports, and streamlining information for location managers. This role involves revising and formalizing SOPs, tracking day-to-day performance, managing stakeholders, and maintaining confidentiality of sensitive information. The position supports the Operations Director

Key Responsibilities:

1. Develop and maintain scorecards and reports for distribution centers and warehouses.
2. Generate inventory reports and other operational metrics.
3. Analyze data from various sources to identify trends, anomalies, and areas for improvement.
4. Utilize data analysis to support decision-making processes.
5. Prepare detailed reports and presentations for the Operations Director and other stakeholders.
6. Present findings and recommendations in a clear and concise manner.
7. Streamline and organize information for location managers to ensure clarity and accessibility.
8. Ensure that relevant data and reports are readily available and up-to-date.
9. Review and revise Standard Operating Procedures (SOPs) to enhance efficiency and compliance.
10. Formalize SOPs to ensure consistency across all distribution centers.
11. Track and monitor day-to-day performance metrics for distribution centers.
12. Identify and address performance issues in a timely manner.
13. Manage relationships with internal and external stakeholders.
14. Facilitate effective communication and collaboration between teams.
15. Handle confidential information with utmost discretion and integrity.
16. Ensure compliance with data protection and privacy regulations.
17. Identify opportunities for process improvement and implement solutions to streamline operations.
18. Work closely with the manager to enhance operational efficiency.
19. Cost analysis, Understanding Financial, Statistics and Process control, Understanding Big Data.
20. Operations Management. Six Sigma, Kaizen, S&OP, Logistics, Cost Improvements.

Competencies

1. 3 to 5 years of experience in operations support, Supply Chain, or a related field data analysis, or a similar role.

2. Strong analytical and problem-solving skills.

3. Proficiency in Microsoft Excel and data analysis tools.

4. Excellent communication and presentation skills.

5. Ability to handle confidential information with discretion.

6. Strong organizational and multitasking abilities.

7. Knowledge of SOPs and process improvement methodologies.

8. Assertive and proactive approach to work.

9. Knowledge of warehouse operations, inventory management, and logistics.

10. Familiarity with ERP systems (e.g., NAV) is desirable.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 6:30 p.m. to 3 a.m. Occasional weekend work may be required as job duties demand.

Travel

No travel is expected for this position.