Field Quality Assurance Analyst - Dehradun

•    To do the daily, weekly & monthly field audits on the allocation.
•    To close the Error feedback within the TAT
•    Should be able to find new addresses & phone numbers of the customer
•    Responsible for Audit Accuracy & Quality Improvements
•    Should be able to conduct special audits as per the requirement
•    To do the investigation in case of any fraud and help the field business team improve
•    To take briefings regularly based on audit findings.
•    To take extra initiatives for process improvement.

•    Flexible but will not compromise on aspects such as compliance
•    Excellent Team Player
•    Willingness to own and lead specific tasks
•    Capable of conducting peer-to-peer coaching & feedback
•    Adaptable to change