Field Quality Assurance Analyst

To do the daily, weekly & monthly field audits on the allocation.
To close the Error feedback within the TAT
Should be able to find new addresses & phone numbers of the customer
Responsible for Audit Accuracy & Quality Improvements
Should be able to conduct special audits as per the requirement
To do the investigation in case of any fraud and help the field business team improve
To take briefings regularly based on audit findings.
To take extra initiatives for process improvement.

Flexible but will not compromise on aspects such as compliance
Excellent Team Player
Willingness to own and lead specific tasks
Capable of conducting peer-to-peer coaching & feedback
Adaptable to change