Field Quality Assurance Analyst

To do perform audits on a daily, weekly & monthly basis on the allocation.
To close the Error feedback within the TAT
Should be able to find new address & phone numbers of the customer
Responsible for Audit Accuracy & Quality Improvements
Should be able to conduct the special audits as per the requirement
To do the investigation in case of any fraud and help the field business team in process improvement.
To take briefings regularly based on audit findings.
To take extra initiatives for process improvement.