IT Site Delivery Manager- India Cluster

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Hitachi Energy is currently looking for an IT Site Delivery Manager- India Cluster for the Transformers Business to join their team in Bangalore , India. This team seeks a skilled and motivated individual.

Transformers BU team leverages innovative and diverse technology to transform energy, delivering social, environmental, and economic value and enabling a sustainable energy future for current and future generations. The business s comprehensive portfolio includes power transformers, traction transformers, insulation and components, digital sensors, and transformer services. The Company s transformers have been deployed across power generation, transmission, and distribution to metals and mining, oil and gas, commercial and infrastructure projects, and mobility. As the grid becomes more complex, the transformers play an increasingly vital role in improving power quality and network management. The Company is proud to introduce its TXpert Ecosystem, the next level in transformer digitalization, further advancing its commitment to innovation and sustainability.

The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. The ability to multitask delivers within timelines is essential. The candidate will have excellent communications skills.

Mission Statement:

As Site IT Service Delivery Manager (SDM), you are responsible for building and providing specific IT Solutions/Services interfacing the business, consulting with the Site BU leads, business application owners and IT stakeholders on IT-related topics.

Role is responsible for ensuring all IT infrastructure and applications are delivered to the site as well as management of Ticket Management and Escalations.

The Site IT SDM is the key point of escalation and is accountable for local business relationship management for IT service performance; you are responsible for aggregating demand for new and improved IT services required by the business and ensuring overall business satisfaction with IT services.

In this role, you lead site IT professionals, managing vendor relationships, and ensuring that service delivery processes and procedures are followed to meet the organizations objectives.

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